Terms & Privacy Policy

Terms

This website purisheritage.com is being made available to you free-of-charge. The terms "you", "your", and "yours" refer to anyone accessing, viewing, browsing, visiting or using the Site. The terms "we", "us", and "our" refer to Puris Heritage Exclusive, its affiliates, and subsidiaries. We reserve the right to change the nature of this relationship at any time and to revise these Terms and Conditions from time to time as we see fit. As such, you should check these Terms and Conditions periodically. Changes will not apply to any orders we have already accepted unless the law requires. If you violate any of the terms of these Terms and Conditions you will have your access canceled and you may be permanently banned from accessing, viewing, browsing and using the Site. Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.

Copyright

You acknowledge that the Site contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, trade secrets, rights in databases and/or other proprietary rights and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the India copyright laws, and we own a copyright and/or database right in the selection, coordination, arrangement, presentation, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or adaptations of, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal use and that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Site or any information displayed on the Site, through the use of framing, deep linking or otherwise, except (a) as expressly permitted by these Terms and Conditions; or (b) with our prior written permission or the prior written permission from such third party that may own the trademark or copyright of information displayed on the Site.

Privacy Policy

Puri's Heritage values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. Puri's Heritage recognizes that it must maintain and use customer information responsibly. We will not rent, give or sell your personally identifiable information to any outside organization for that organization’s own use without your consent. Your data will not be provided to third parties for marketing. We do not store any credit card information

Return Policy

Your satisfaction is of the utmost importance to us. Returns on the custom garments are not accepted at Puri's Heritage but we work to ensure a perfect fit and satisfaction. We have a 15 days’ return policy only for defective, damaged fabrics which is not likely to be the case as we have high-quality control standards and our fabrics are checked at every step. The first time a customer orders any custom-made product there is a chance that the fit would not be 100% perfect, in that case, our 1st alteration is free. If you note any damages to the outer package/product at the time of delivery itself, please don’t take the delivery of the product & contact us immediately.

Shipping Policy

We understand your urge and eagerness towards receiving the product. So we at Puris Heritage, use a large network of couriers to deliver your products to you in the quickest time. For all the purchases at Puri's Heritage, the order will be delivered at your doorstep free of cost. All the items delivered to you will be provided with an invoice mentioning the product prices including tax and discounts.

Shipping Date of the product is mentioned on every product.

For ready to ship products: our shipping time is 3-8 working days once the order is placed.

For pre-order / made to order products: Shipping time is 10 to 30 working days once the order is placed.

Price Policy

Prices for products are described on our website. All prices are in Indian rupees. Prices, products, and Services may change at our company's discretion. All charges will be notified to you before the transaction is concluded.

Availability And Delivery

All products are built to order. Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 15 days including shipping time. Shipping delays due to courier companies cannot be controlled by Puri's Heritage. If a fabric chosen by you is found to be sold out post-purchase, we will offer you similar options. If the options are not suitable, a refund will be provided for the garment in question (unless clubbed with a promotional offer).